Culture doesn’t change by accident. Neither does performance.

Behind every underperforming team is untapped potential—and behind every great culture is someone who helped build it with intention. Randy Nathan partners with organizations to improve how people lead, communicate, and show up at work. Whether it's team development, leadership alignment, or culture strategy, Randy’s consulting services are grounded in his book, The 90% Advantage—and tailored to the unique needs of your organization.

What Randy Delivers

Randy helps organizations move from insight to action. He brings a coach’s ear, a strategist’s mind, and a facilitator’s presence to help leaders address the human side of business: trust, accountability, communication, and culture.

His consulting is rooted in three pillars from The 90% Advantage:

  • Mindset – Shift how leaders see their people and potential.

  • Relationships – Strengthen trust, feedback, and team connection.

  • Resilience – Build a culture that endures pressure, change, and complexity.

'The 90% Advantage: How to Elevate Good People into Great Performers' by Randy Nathan, MA, MSW.

Consulting Focus Areas

  • Leadership & Culture Assessments
    Discover what’s working, what’s missing, and where performance is hiding in plain sight.

  • Team Alignment & Communication
    Break down silos and rebuild trust through strategic facilitation and clarity of purpose.

  • Talent Development Strategy
    Develop systems to support, engage, and retain the people you already have.

  • Harassment & Belonging Consulting
    Move from performative to purposeful by building inclusive environments rooted in leadership accountability.

  • Executive Retreats & Strategic Planning Sessions
    Facilitation with focus—turning your offsite into a launchpad for transformation.

The 90% Advantage in Action

While The 90% Advantage began as a keynote and book, it’s also a practical framework for organizational consulting. Randy works with companies to implement the principles behind the keynote and ensure the message becomes embedded into the way your teams lead, communicate, and perform.

Sample Applications:

  • Building internal leadership academies for mid-level managers.

  • Designing performance coaching programs using the 90% framework.

  • Facilitating culture-shift initiatives grounded in psychological safety and growth mindset.

Consulting in Action: Client Results

Case Study: Culture Reset for a Growing Nonprofit

A national nonprofit experienced rapid staff turnover and internal misalignment after expanding programs post-COVID. Randy facilitated team diagnostics and leadership sessions based on The 90% Advantage pillars. Within six months, retention improved by 30% and employee engagement scores significantly rose.

Case Study: Scaling Leadership Capacity in Education

A large urban school district hired Randy to work with school leaders struggling to manage people, not just programs. Through workshops and strategic coaching grounded in resilience and mindset, the district saw improved communication, reduced burnout, and stronger staff morale.

What Clients Can Expect

  • A collaborative consulting experience tailored to your organization’s culture, challenges, and goals.

  • Tools and frameworks that embed The 90% Advantage into how your organization leads, performs, and grows.

  • Practical, people-centered strategies that create measurable improvement.

  • Honest insight, actionable solutions, and a partner who’s in it with you.

Frequently Asked Questions

  • Leadership consulting can move development beyond a single workshop and into the way people actually lead. It can help an organization examine communication, decision-making, accountability, team dynamics and the assumptions influencing who receives opportunities to grow.

    Randy Nathan’s consulting work applies The 90% Advantage to the organization’s specific leadership challenges. The work is designed to help organizations develop more of the potential already within their teams, strengthen leadership behavior and prepare emerging leaders for greater responsibility.

  • Psychological safety does not mean removing standards or avoiding difficult conversations. It means creating an environment where people can ask questions, share concerns, challenge ideas and acknowledge mistakes without fearing that speaking honestly will be held against them.

    Randy connects psychological safety with clear expectations, fair responses and strong relationships. The 90% Advantage helps leaders consider how people can feel safe enough to contribute while remaining responsible for their commitments and results. Trust and accountability are not competing ideas. When handled well, each can strengthen the other.

  • Attention naturally moves toward top performers, highly visible employees and urgent problems. That can leave additional capability throughout the organization unseen or underdeveloped.

    In The 90% Advantage, the 90% means everyone below the top 10%. It includes strong contributors, dependable performers, people with untapped potential and people who are struggling. Consulting can help leaders examine who receives attention, development and opportunity, and where assumptions may be limiting what people are invited to contribute. The goal is to build broader capability without depending on the same small group for everything.

  • Leadership and culture consulting can be valuable when an organization is growing, changing leadership, navigating restructuring, experiencing communication challenges or building a stronger leadership pipeline. These moments often reveal patterns that a one-time training program cannot fully address.

    Randy works with organizations to examine the human side of those challenges, including leadership behavior, trust, communication, relationships and talent development. His approach connects organizational needs with practical actions leaders and teams can carry into their everyday work.

  • The 90% Advantage can provide a common framework for how leaders recognize, connect with, develop and elevate people. Rather than focusing development only on the most visible high performers, it encourages organizations to strengthen leadership throughout the wider team.

    Its three principles, Leadership Mindset, Strategic Relationships Beyond the Scoreboard and Resiliency Through Adversity, can be incorporated into keynotes, workshops, coaching, assessments and consulting. This allows the organization to move from a single event to an ongoing leadership-development conversation grounded in shared language and practical application.

Let’s Talk Consulting

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